Terms & Conditions
Last updated: May 2026
Please read these Terms & Conditions carefully before placing an order with Orvion Express. By using our website, you agree to be bound by these terms.
1. General
Orvion Express operates as an online retail store based in Pakistan. These terms apply to all visitors, users, and customers of our website.
2. Product Information
We strive to ensure all product descriptions, images, and specifications are accurate. However, we do not warrant that product information is error-free. We reserve the right to correct any inaccuracies at any time.
3. Pricing & Payments
All prices are listed in Pakistani Rupees (PKR) and are subject to change without notice. We accept payments via available methods at checkout, including Cash on Delivery (COD) where applicable.
4. Order Acceptance & Cancellation
We reserve the right to accept or cancel any order at our discretion. Orders may be cancelled due to:
- Product unavailability or stock issues
- Pricing or listing errors
- Suspected fraudulent activity
- Inability to verify customer information
5. Shipping & Delivery
We deliver across Pakistan. Estimated delivery times are 2–4 working days for major cities and 4–7 working days for remote areas. Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
6. Returns & Refunds
Returns are accepted within 48 hours of delivery for damaged, defective, missing, or incorrect items. An unboxing video is required as proof. Please refer to our Refund & Return Policy for full details.
7. Warranty Disclaimer
Products are sold as described. Unless explicitly stated, no additional warranty is provided beyond what is offered by the manufacturer.
8. User Responsibilities
You agree not to misuse our website, submit false information, or engage in any activity that disrupts our services or violates applicable laws.
9. Intellectual Property
All content on this website — including images, text, logos, and design — is the property of Orvion Express and may not be reproduced without written permission.
10. Limitation of Liability
Orvion Express shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website beyond the value of the order placed.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
12. Contact Us
- 📍 KPK Nowshera, Pakistan
- 📞 +92 343 7202501
- ✉️ orvionexpress@gmail.com