1. Our Commitment to Quality

We stand behind the products we sell. This Warranty Policy explains what’s covered, for how long, and how to make a claim.

2. What’s Covered

Our warranty covers genuine manufacturing defects — for example, a product that stops charging, connecting, or functioning correctly under normal use through no fault of your own.

3. Warranty Period

Warranty length depends on the product category:

The warranty period starts from the date of delivery.

4. What’s Not Covered

This warranty does not cover:

• Physical damage, drops, or liquid/water damage.
• Normal wear and tear (e.g. battery capacity naturally declining over time).
• Damage caused by unauthorized repair, misuse, or use with incompatible accessories.
• Products where the warranty seal or serial number has been removed or tampered with.

5. How to Claim Warranty

1. Contact us with your order number, a description of the issue, and photos or a short video showing the fault.
2. We’ll review the claim and confirm whether it’s covered.
3. If approved, we’ll arrange for the item to be sent back to us for inspection.

6. Repair, Replacement or Refund

For approved claims, we’ll offer a repair or replacement with the same or an equivalent product where possible. If neither is available, we’ll issue a refund for the item.